Extended Warranties for Label Printers and Finishers
Every label printer and digital label finisher sold by major manufacturers comes with a standard 1-year warranty, but for most businesses, that level of protection is not enough. Downtime from shipping printers in for repair, delays in diagnosis, or out-of-warranty failures can disrupt production and cost thousands in lost labor and output. Jet City Label helps eliminate these risks by offering extended warranties, hot-swap programs, and on-site service plans for all major brands.
Organizations that rely on labels to package, ship, track, comply with regulations, or fulfill orders need predictable uptime. The fastest way to ensure reliability is to extend the warranty at the time of hardware pruchase before the manufacturer’s initial 1-year coverage expires.
Why the Standard 1-Year Warranty Falls Short
- All repairs must be completed by an authorized service center or the warranty becomes void.
- Depot repairs often require shipping the unit away, which can create days or weeks of downtime.
- Most standard warranties do not include advance exchanges or on-site service.
- Out-of-warranty repairs can be costly and unpredictable.
- Production stops when your printer or finisher is unavailable.
Jet City Label Extended Warranty Options
Jet City Label provides fully authorized service plans for all Epson ColorWorks, Afinia, Canon, SATO, and TSC Printronix label printing hardware. We help customers choose the right plan for uptime, budget, and workflow requirements.
Epson ColorWorks ExpressCare Plans
Epson offers some of the most comprehensive service options in the industry, compatible with the C3500, C4000, C6000/C6500, C7500, and C8000 series.
- Return-for-Repair Programs – budget-friendly depot service.
- Spare-In-The-Air (SITA) – advance exchange to minimize downtime.
- On-Site Service Options – Epson technician dispatched directly.
Afinia Extended Warranty and On-Site Service
Available for L-Series printers, X350, CP950, LT5C, DLF finishers, and DLP finishing systems.
- On-site technician availability across the U.S. and Canada.
- Hot-swap replacement options.
- Extended multi-year coverage for printers and finishers.
Canon eCarePAK Coverages
Available for LX-P5510, LX-D5500, LX-D1300, LX-P1300 and other Canon label printers.
- Extended coverage beyond the first year.
- Advance exchange options.
- Phone support and remote diagnostics.
SATO Select Service Contracts
- Enhanced factory warranty protection.
- On-site or depot service options.
- Ideal for industrial thermal printers.
TSC Printronix Extended Service
- On-site service options with next-business-day availability.
- Multi-year service packages.
- Coverage for thermal, RFID, and industrial printing solutions.
View TSC Printronix Service Plans
Why Extended Warranties Matter
- Minimize downtime and prevent production interruptions.
- Lock in predictable support costs for multiple years.
- Ensure your hardware is repaired only by certified technicians.
- Protect your investment for up to five years with brands like Epson ColorWorks.
Training Options for Advanced Repairs
If extended warranties are not within budget, several manufacturers offer training at their facility or through guided phone support. These options should only be considered if product downtime is not critical to operations.
Financing Available for Full Protection
Jet City Label can bundle printers, finishers, applicators, service plans, ink, and label media into one monthly payment using leasing programs through TimePayment or First Citizens Bank.
FAQ
Do all printers come with a 1-year warranty?
Yes. Every major manufacturer includes a 1-year hardware warranty, but coverage is limited to depot repairs unless extended service is purchased with the hardware.
Can I add an extended warranty after purchasing a printer?
For non-Epson brands, you need to buy the extended warranty at the time of hardware purchase. However, you can add extended service as long as the unit is still under its original manufacturer warranty with Epson ColorWorks. Once extended service expires, extended plans cannot be added.
What type of service plan is best for high-volume operations?
On-site service or Spare-In-The-Air exchange programs offer the fastest uptime and are recommended for operations where downtime is costly.
Can extended warranties be financed?
Yes. Jet City Label can bundle hardware, supplies, and extended service plans into a single financed monthly payment.
Do digital label finishers also qualify for extended protection?
Yes. Afinia offers warranty extensions for printers, finishers, and industrial units.