Service & Support

Jet City Label is based in Seattle, Washington and has sales operations in the USA and Canada. We are authorized resellers for Afinia Label, Epson ColorWorks, AutoLabe, Honeywell, Take-A-Label, Bartender, Great Engineering, SATO, and DPR products.

For immediate support, we recommend that you first contact the manufacturer of your product as they will be able to diagnose and resolve technical issues faster in most cases. The contact information for the technical support departments of each manufacturer is listed below:

Afinia Label Technical Support
Afinia Label Support Page
D.P.R. Labeling Technical Support
D.P.R. Labeling Support Page

Epson ColorWorks Technical Support
Epson ColorWorks Support Page
562-276-1340 (for C4000, C6000/6500 & C7500 series)
562-276-1314 Option 3 (for C3400, C3500 & C831)

Epson ColorWorks Rebate Center

AutoLabe Technical Support
AutoLabe Support Page

Honeywell Technical Support
Honeywell Support Page

Take-A-Label Support Page

Great Engineering Technical Support


Bartender Technical Support
Bartender Support Page 

SATO Technical Support

SATO Support Page

(704) 644-1650