Service & Support

Jet City Label is based in Seattle, Washington and has sales operations in the USA and Canada. We are authorized resellers for Afinia Label, Epson ColorWorks, AutoLabe, Honeywell, Take-A-Label, Bartender, Great Engineering, SATO, and DPR products.

For immediate support, we recommend that you first contact the manufacturer of your product as they will be able to diagnose and resolve technical issues faster in most cases. The contact information for the technical support departments of each manufacturer is listed below:

Afinia Label Technical Support
Afinia Label Support Page
952-556-1608
support@afinia.com
D.P.R. Labeling Technical Support
D.P.R. Labeling Support Page
954-470-7111
info@dpr-llc.com

Epson ColorWorks Technical Support
Epson ColorWorks Support Page
562-276-1340 (for C4000, C6000/6500, C7500 & C8000 series)
562-276-1314 Option 3 (for C3400, C3500 & C831)

Epson ColorWorks Rebate Center

AutoLabe Technical Support
AutoLabe Support Page
772-465-4441

Honeywell Technical Support
Honeywell Support Page
800-782-4263

Take-A-Label
Take-A-Label Support Page
616-837-9300

Great Engineering Technical Support

800-279-2452

Bartender Technical Support
Bartender Support Page 

SATO Technical Support

SATO Support Page

(704) 644-1650